KISS-209MG Black/Black

Dear Kayla S.,

We are truly sorry to hear about your experience with the KISS-209MG shoes and the fit issues you've encountered. You're right - this feedback about the toe area is valuable information that should have been better communicated in our product description. We understand your frustration, especially since these shoes weren't able to serve their intended purpose.

We take customer satisfaction very seriously, and we're disappointed to learn that you weren't offered a suitable solution for this issue. This isn't the experience we want any of our customers to have. We've taken note of your feedback regarding the sizing discrepancy and will update our product description to better inform future customers about the fit characteristics of this particular style.

We appreciate you bringing this to our attention, as it helps us improve our products and service. If you haven't already, please reach out to our customer service team directly, as we would like another opportunity to make this right for you.

Thank you for your honest feedback.

Best regards,
Shoe Me